I’m a comfort pusher. Comfort is a sense of physical or psychological ease.
While raising my children, comfort was an integral part of the unrelenting nurturing.
When I receive guests, their comfort, as well as mine, is paramount.
- Take up the chatter. Fill the empty, awkward space with friendly, softly spoken words.
- Offer a seating position in which s/he can see everything. Be sure there are no surprises from behind.
- Smile a lot. Put the twinkle in your eyes.
- Give the person something to do with their hands and thoughts. A beverage or snack is fine for some. Don’t ask, just give. I may shove forth an ice-breaker, such as a polished stones or a small, framed, antique photograph from my collection. Occupy the mind, and the dis-ease will dis-appear.
- Keep it intimate. By focusing on one person or small group, you can quickly build rapport. Everyone becomes comfortable, secure.
- Touch. A touch on the shoulder or arm, lets ’em know you care.
- If things seem sticky, take the spotlight off of him/her and share something of yourself. I may offer to visit with my horses or look at the something wonderful in the garden.
Wondering what brought this on?
While at the Farmer’s Market, I noticed that half the vendors don’t acknowledge my presence, look me in the eye, seem interested in a sale, or even know I exist! I wonder if the problem is their discomfort with me, or some kind of misplaced uneasiness with the selling process!
If the mood strikes me, I test, or play little games. I’ll stand at the booth to see how long it will take for the vendor to acknowledge me, or even make eye contact with me. Some never do!
If I really want something, I’ll wave their vegetables around in the air – “HELLO!!” No one can ignore a crazy lady.
Mind you, I’m not uncomfortable when someone ignores me, and it’s kind of amusing when I get ignored for more than 30 seconds. That may not seem like a long time, if we two are the only ones standing there! Tick-tock, tick-tock… I’m staring at you!!
Did I say I was big on comfort? I’m also big on entertainment.
I’m planning on becoming a vendor at our local Farmer’s Market next year and everyone who takes the time to stop by will be comfortable. I’ll have a chair ready for those that need it, recipes, smiles, clean food, and cool stuff and someone who cares about the customer’s comfort.
Come on in! We’re open!